performance
Sophia
Characteristics
Sophia
80%
reduction in problem
diagnostics time
50%
reduction in machine
downtime
10%
cut in
costs
10%
increase
in productivity

SOPHIA is the innovative IIoT platform from Biesse and Intermac, produced in collaboration with Accenture. A project that's part of the momentous change behind the fourth industrial revolution. The advanced technologies and services offered by SOPHIA are designed to simplify and rationalise work management.

Digital when it comes to technology, and human when it comes to relationships

PERSONALISED INTERACTION

The sending of specific, complete, detailed information in real time with regards the machines used and the type of process being carried out

GUARANTEED SECURITY

The data flow is from the machine to the network only. The security of the information collected is guaranteed by two different systems:

  • https communication protocol - a protocol for secure communication within a network, via an encrypted connection;
  • cloud access with dual authentication (token and password)

QUICK ASSISTANCE

Biesse Service can monitor the machine while it's running, generating real time actions to resolve any possible problems

IOT

IoT - SOPHIA takes the interaction with Service to a higher level. It provides a continuous connection with the Biesse control centre, the option of calling for assistance from within the customer app (with requests managed as a priority), and a diagnostics and performance check. IoT offers a comprehensive overview of machine performance, with remote diagnostics, machine stoppage analysis and fault prevention.

Parts

PARTS - SOPHIA is the easy, intuitive and personalised new portal for ordering Biesse and Intermac spare parts. It creates the spare parts purchase basket, checking the price list and warehouse availability in real time, and the progress of the order can be tracked right up to the time of delivery. The platform can also suggest a list of emergency or recommended spare parts.

Take part in the change we're now living. Take a closer look at SOPHIA in the Biesse showrooms!