Parts

PARTS - SOPHIA is the easy, intuitive and personalised new portal for ordering Biesse and Intermac spare parts. It creates the spare parts purchase basket, checking the price list and warehouse availability in real time, and the progress of the order can be tracked right up to the time of delivery. The platform can also suggest a list of emergency or recommended spare parts.

App disponibile su iOS e Android

Multi-language and multi-platform tool, available 24/7. Parts can be used on both the desktop and a smartphone or tablet, thanks to a dedicated app. What's more, it's fully integrated with the most important operating systems - iOS and Android.

The functions include:

Automatic creation of a spare parts basket following an IoT maintenance task;
Access to the constantly updated technical documentation of the machine purchased, directly from the portal;
Opening of a technical intervention request via the portal or PARTS - SOPHIA app;
interactive searches in the machine drawings, documentation and bill of materials.